How can I get the refund if the seller cancelled my order? Chloe August 30, 2018 08:02 Updated A refund will be automatically initiated when your order is cancelled by the seller. Related articles How long is the refund process? What if I do not ship out my item within 7 days from the day I raise the Return/Refund request? What is the time frame in which a return request can be made? How long will I have to wait to get my refund after I have returned my items How should I pack the item? Comments 0 comments Article is closed for comments.