We are sorry to hear that you are considering to return/ refund. We are able to accept the request if:
(1) the wrong item(s) was delivered to you
(2) damaged/ defective item(s) was delivered to you; or
(3) you did not receive your item(s)
Please reach out to us the within 7 days of receiving your order (if it was a wrong item or damaged/ defective item) with your order reference number and the photo of the item received. The seller will advise on the next steps to take.