How do I reset/change my password? 22 June 2021 02:21 Updated Under the Log In page, you may click on "Forgot Password". Enter your email address when prompted and we will send an email with a link to reset your password. Related articles If I return one of my items in the order to get a refund, how will it affect my monthly instalments (Hoolah)? What can I do if I never received the password reset email? Why do I need an account to buy an item?