After placing your order, you will receive an order confirmation email with the subject: "Sift & Pick - Tax Invoice - SPB00XXXXXX". This confirms that your order is confirmed and being processed.
Once your order has been shipped, you will then receive a shipping confirmation email with the subject: "Your order has been shipped by THE MERCHANT".
You can expect delivery within 3 to 6 business days from the date of purchase. Please note that delivery times may be extended during peak shopping periods or the holiday season due to increased order volumes.
You can track your order by logging into your account and navigating to "My Orders" under your profile. Then, click the "Track Order" button next to your order number to access the tracking system.
If your order has not arrived within the expected timeframe, or if you're facing issues after our website shuts down on 27 December 2024, 1200H, please submit a request for further assistance.